Terms & Conditions
Last updated: 27th May 2023
Please read these Terms and Conditions (“Terms”) carefully before using our Stay Serene Luxury Villas and hospitality services Website. These Terms govern your access to and use of the Website, and by accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not access or use the Website.
- Acceptance of Terms:
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website. - Services and Reservations:
Our Website provides information about luxury villa rentals and hospitality services. By making a reservation or booking through the Website, you acknowledge that you are at least 18 years old and have the legal capacity to enter into a contract.
All reservations are subject to availability and confirmation by the property owner or management. We reserve the right to refuse or cancel any reservation at our discretion. - Pricing and Payment:
The prices displayed on our Website are provided for informational purposes and are subject to change without notice. The final price for a reservation will be confirmed at the time of booking.
Payment terms, including deposit requirements, cancellation policies, and any additional charges, will be clearly stated during the booking process. By making a reservation, you agree to comply with the specified payment terms. - Guest Responsibilities:
You are responsible for providing accurate and complete information during the reservation process. Any false or misleading information may result in the cancellation of your reservation without a refund.
You agree to comply with the property owner’s or management’s rules and regulations, including any additional terms and conditions provided upon check-in.
You are responsible for any damage caused to the property, contents, or amenities during your stay. The property owner or management reserves the right to charge you for any such damages. - Privacy and Data Protection:
We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy [link to Privacy Policy] for more information on how we collect, use, and protect your personal data. - Intellectual Property:
The content, design, and imagery displayed on the Website are protected by intellectual property laws and are the property of their respective owners. You may not reproduce, distribute, modify, or otherwise use any of the Website’s content without the prior written consent of the owner. - Limitation of Liability:
To the fullest extent permitted by law, we disclaim any liability for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or any services or products obtained through the Website. - Links to Third-Party Websites:
The Website may contain links to third-party websites that are not owned or controlled by us. We have no control over the content, privacy policies, or practices of these websites and assume no responsibility for them. Your access and use of third-party websites are subject to their respective terms and conditions. - Amendments to Terms and Conditions:
We reserve the right to modify or amend these Terms and Conditions at any time without prior notice. Any changes to these Terms and Conditions will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms and Conditions. - Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of Mumbai Jurisdiction. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to that jurisdiction.